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Your Privacy Matters

Request Data Deletion

We make it easy to delete your LervIT data. Choose the method that works best for you.

PIPEDA Compliant
Processed within 30 days
No questions asked

Two ways to delete

Both routes reach the same secure deletion pipeline. Pick whichever is easiest.

Submit a Request

Fill out the form below and we'll process within 30 days.

  1. 1Fill out the form
  2. 2We verify your identity
  3. 3Data deleted within 30 days
  4. 4Confirmation email sent

30 days · Email confirmation

Email Us

Send a request directly to our privacy team.

  1. 1Email privacy@lervit.com
  2. 2Subject: Data Deletion Request
  3. 3Include name + account email
  4. 4We respond within 30 days

30 days · Personal response

Send Email

Submit Deletion Request

Your request will be processed within 30 days

Must match your LervIT account email

Find in Facebook Settings → About → scroll to bottom

What Happens to Your Data

Transparency on exactly what is deleted and what we must retain.

Gets Deleted

  • Account & profile information
  • Move history & quotes
  • Booking records
  • Payment methods (via Stripe)
  • Facebook Messenger conversations
  • Marketing preferences
  • Phone & email history
  • App usage data

Retained

  • Financial transaction records (Canadian tax law — 7 years)
  • Anonymized analytics (no personal identifiers)
Why: Canadian tax law (Income Tax Act) requires us to retain financial records for 7 years. These records contain no personal identifiers after deletion.

Connected via Facebook?

If you used Facebook Messenger to contact LervIT, follow these additional steps:

  1. 1Go to Facebook Settings
  2. 2Click "Apps and Websites"
  3. 3Find "LervIT Marketing"
  4. 4Click "Remove"
  5. 5Submit the deletion form above
Note: This removes all Messenger data associated with your Facebook account.

Frequently Asked Questions

Still have questions?

Our privacy team is here to help

Email us

privacy@lervit.com

Based in

Calgary, Alberta, Canada

Response within 2 business daysLast updated: September 2026